Virtuosum Orthodontics (“Virtuosum,” “we,” “us,” or “our”) operates the website https://virtuosum.com.au (the “Site”). This Privacy Policy outlines how we collect, use, disclose, and manage your personal information in compliance with the Australian Privacy Principles (APPs) as set out in the Privacy Act 1988 (Cth) (“Privacy Act”).
- Collection of Personal Information
We may collect personal information from you when you interact with our Site, such as when you sign up for our newsletter, make a purchase, or contact us for support. The types of personal information we may collect include but are not limited to:
- Name
- Email address
- Postal address
- Phone number
- Payment information
- IP address
- Device information
We collect personal information directly from you, and in some cases, from third parties or publicly available sources.
- Use of Personal Information
We may use your personal information for the following purposes:
- To provide and maintain the Site
- To process and fulfill your orders
- To communicate with you, including responding to your inquiries and providing customer support
- To send you marketing communications, such as newsletters, promotions, and special offers, unless you have opted out of receiving such communications
- To personalize your experience on the Site
- To detect, prevent, and address technical issues
- To comply with legal obligations
- Disclosure of Personal Information
We may disclose your personal information to third parties in the following circumstances:
- Service Providers: We may share your personal information with third-party service providers who assist us in operating the Site, conducting our business, or providing services to you.
- Legal Compliance: We may disclose your personal information where required by law or in response to valid legal requests, such as subpoenas or court orders.
- Business Transfers: If Virtuosum is involved in a merger, acquisition, or sale of assets, your personal information may be transferred as part of that transaction. We will notify you via email and/or a prominent notice on our Site of any change in ownership or uses of your personal information.
- Security of Personal Information
We take reasonable steps to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
- Access to and Correction of Personal Information
You may request access to, correction, or deletion of your personal information held by us. If you wish to do so, please contact us using the contact information provided below. We will respond to your request within a reasonable timeframe and in accordance with applicable law.
- Changes to this Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes to this Privacy Policy by posting the updated version on the Site and updating the “Effective Date” at the top of this Privacy Policy.
- Contact Us
If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at:
Virtuosum Orthodontics
244 Barkers Road, Hawthorn. Victoria. 3122
37 Warrandyte Road, Ringwood VIC 3134
Email: info@virtuosum.com.au
Phone: 1300 678 461 , +61 1300 678 461
By using the Site, you consent to the collection, use, and disclosure of your personal information as described in this Privacy Policy.